How secure is my data?

This is a question on most people’s minds when they are considering backing up online and for good reason.

To ensure maximum protection of your data, all information is encrypted (scrambled) before it ever leaves your computer. On top of this, we use a secure connection (known as SSL or Secure Socket Layer) to create a connection between your computer and our data centre. All data stored in the data centre is also stored in encrypted format, ensuring maximum security. We take protection of your business data seriously.

Where is my online data stored?

All client data is stored on Amazon S3 cloud servers. Amazon S3 is one of the largest and most well-known data storage centres in the world. Armour Backups’ strategic partnership with Amazon allows us to provide an exceptionally high level of data security and reliability, which cannot be matched by local vendors who maintain their own data storage centres “in-house”.

Do you provide other IT services besides backup?

No, Armour Backups is not a general I.T services company. All we do is backup. We deliver the one service (backup) at an exceptionally high standard. Our aim is to provide the best backup and restore experience available in Australia.

How does the backup process work?

Well, in simple terms, we set up the backup application on a PC (usually the server if you have one). Then we create backup schedules to run at particular times. For example: once per day, usually after business hours when the computer is not in use. You can either backup locally (to USB stick or external hard drive) or remotely, to our highly secure online data centres. We recommend a combination of the two.

Can Armour Backups or anyone else view my business information?

No, your data is encrypted using a password (encryption key) you choose at the time you set up the backup schedule. This password is very important to keep safe, because without it the data cannot be ‘unlocked’ (decrypted). We can also keep a copy of the password in our secure online vault. Armour Backups will only ever access this password in the event you lose your copy of the password. This is an optional service, and it is up to you if you would like us to keep a copy of your ‘unlock’ password.